Built On Experience
About Iconix Solutions
Driven By Innovation
Focused On Results
Who We Are & What Drives Us
Iconix Solutions is a technology and management consulting firm that helps public- and commercial-sector organizations modernize technology, strengthen operations, and deliver complex initiatives with greater clarity and control.
Founded by experienced technology leaders and U.S. Navy veterans, our firm brings more than 50 years of combined experience across enterprise technology, ServiceNow, IT service management, program delivery, cybersecurity, workforce enablement, analytics, and operational transformation. We combine executive-level strategy with hands-on technical and operational expertise to help clients move from ideas and requirements to secure, sustainable results.
Our experience spans federal civilian agencies, defense and intelligence environments, commercial enterprises, and mission-critical technology programs. We understand that successful transformation requires more than implementing technology or introducing a new process—it requires strong leadership, disciplined governance, secure execution, workforce readiness, and measurable performance.
We work alongside organizational leaders, program teams, technical professionals, and end users to understand their environment, manage risk, and deliver solutions aligned with their mission, operations, and business priorities.
Our mission is to help organizations use technology, people, and processes more effectively—delivering practical strategies and scalable solutions that improve service delivery, strengthen accountability, reduce operational risk, and create lasting value.
The Leaders Behind Iconix
Co-Founder & Chief Executive Officer
Yolanda Collier is a technology and program management executive with more than 20 years of experience leading enterprise modernization, ServiceNow programs, government contracts, and complex technology portfolios. Her expertise includes program governance, IT service management, cybersecurity, workforce development, and organizational transformation. A U.S. Navy veteran and certified Project Management Professional, Yolanda brings strategic leadership, disciplined execution, and a mission-focused approach to helping organizations achieve measurable results.
Co-Founder & Chief Technology Officer
Jessica Figuereo is an accomplished ServiceNow and IT service management leader with more than 20 years of experience designing, implementing, and optimizing enterprise technology solutions. Her expertise includes ServiceNow development, ITSM, ITOM, HRSD, workflow automation, platform integrations, technical governance, and workforce enablement. A U.S. Navy veteran, Jessica is recognized for translating complex requirements into secure, scalable solutions that improve service delivery and user experiences.
What Sets Us Apart
Iconix Solutions combines strategic leadership, technical expertise, and practical execution to help organizations solve complex challenges and achieve lasting results. We take the time to understand each client’s mission, operations, and goals before recommending a solution.
1
Experience That Drives Results
Our leadership brings decades of experience across information technology, enterprise modernization, ServiceNow, cybersecurity, program management, workforce development, and operational transformation. We understand how to lead complex initiatives while keeping people, performance, and mission outcomes at the center.
2
Strategy Through Execution
We do more than provide recommendations. Iconix helps clients develop the strategy, organize the work, implement solutions, and measure results. This end-to-end approach creates greater accountability and helps turn organizational priorities into meaningful outcomes.
3
Solutions Built Around You
Every organization has different needs. We deliver tailored, scalable solutions that align with your environment, resources, priorities, and budget—whether you need support for a single initiative or a long-term transformation partner.
4
Focused on Efficiency & Value
Through operational assessments, efficiency studies, process improvement, automation, and performance measurement, we help clients reduce unnecessary effort, strengthen service delivery, and make better use of their people and technology investments.
5
Flexible Access to Expertise
Our on-demand support model gives clients access to experienced technology leaders and specialists without requiring a full-time hire. We can advise leadership, supplement internal teams, lead critical projects, or provide ongoing operational support.
6
Partnership That Builds Capability
We work as an extension of your team. Through collaboration, transparent communication, training, and knowledge transfer, we help strengthen internal capabilities and position your organization for continued success.
Our Approach
Every engagement begins with understanding the organization’s goals, operating environment, stakeholders, and constraints. We then develop a practical path forward that brings together strategy, governance, technology, processes, data, and workforce enablement.
Whether supporting a ServiceNow implementation, managing a complex program, improving IT services, developing the workforce, strengthening performance visibility, or transforming business operations, our focus remains the same: deliver solutions that are secure, scalable, usable, and built to last.
Let's Build What’s Next—Together
Every organization’s path forward is different. Iconix Solutions brings the experience, insight, and technical expertise needed to solve complex challenges, advance strategic priorities, and turn your vision into measurable results.
Let’s start a conversation about what’s next for your organization.